Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, date of birth)
• Contact information and preferences
• Financial information for transactions
• Gaming activity and account history
• Device and browser information
• Location data (for regulatory compliance)

How We Use Your Information

We use your personal information for the following purposes:

• Providing and maintaining our gaming services
• Processing transactions and managing your account
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring platform security
• Improving our services and user experience
• Sending promotional communications (with your consent)

Legal Basis for Processing

We process your personal data based on:

• Contractual necessity for service provision
• Legal obligations under gambling regulations
• Legitimate interests in fraud prevention and security
• Your explicit consent for marketing communications

Data Sharing and Disclosure

We may share your information with:

• Payment processors for transaction handling
• Regulatory authorities as required by law
• Third-party service providers under strict confidentiality agreements
• Law enforcement agencies when legally required

We never sell your personal information to third parties for marketing purposes.

Data Security

We implement comprehensive security measures to protect your personal information:

• SSL encryption for all data transmissions
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on data protection
• Multi-factor authentication systems

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Request deletion of your data (subject to legal requirements)
• Restrict processing of your data
• Data portability
• Object to processing based on legitimate interests
• Withdraw consent for marketing communications

Cookie Policy

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can manage your cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements
• Prevent fraud and abuse

Account data is typically retained for 7 years after account closure as required by gambling regulations.

International Transfers

Your personal data may be transferred to and processed in countries outside the UK. We ensure adequate protection through:

• Adequacy decisions by the UK government
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will delete it immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or by email.

Contact Information

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at privacy@ukgamblingoffersguide.com.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.